Ordering Products from Our Website:
To purchase products, you must visit https://www.seorders.com/. If this is your first time, register to create an account—this step is essential for accessing the store and placing your order.

Method of Payment:
During checkout, you have the option to pay via PayPal or major credit cards for the product Shipping costs will be calculated when ready to ship.

Pick-Up Orders:
If you prefer to pick up your order, call us at (626)599-8277 or email gerardo@soleffect.com. We will provide you with clear instructions.

Shipping Time:
If you place an order in the morning for UPS shipping and everything is in order, we will ship your package the same afternoon. For large orders requiring trucking or pick-up, a minimum of 24 hours is necessary for us to prepare it.

Tracking Your Order:
You will receive an email with tracking information as soon as your order is shipped.

Ordering Wrong Products:
If you mistakenly order the wrong products and notice it before shipment, contact us immediately to make the necessary changes. If your order has already shipped and you need to exchange items, reach out to us to initiate the process; however, be aware that you will be responsible for the freight costs.

Defective Products:
In the event that you receive a damaged item, send us a picture of the issue along with the packaging to facilitate a replacement.

Selling to Individuals:
Please be aware that we operate primarily as a wholesale business and will require a Seller Permit. If you do not have one, we offer retail services through our DBA; contact us to process your order. Note that retail prices will be higher, and taxes will apply.

O.E.M. Customization:
All products on our website can be customized with your logo, images, or colors, subject to a minimum order requirement. Reach out to us at 626-599-8277 or gererdo@soleffect.com for assistance with your customization inquiries.

Product Warranty: All the products have a manufacturing defect warranty, and will give you 60 days to notify us, so we can send you a replacement.

Unlisted Questions:
If your question is not addressed here, do not hesitate to call or email us. We are here to assist you.